Training Developer Employee Trainer

When you work at Daktronics, you’ll be part of something amazing. We design, engineer, manufacture and support bold, eye-catching digital LED display technology and audio systems.

Our products bring excitement to professional, college and high school games. They attract customers for businesses around the world, and even provide direction for people as they travel, work and play.

As part of the Daktronics team, you’ll have interesting, impactful work with flexible opportunities. You can learn and grow at a company that provides competitive compensation and meaningful benefits – and the people are second to none.

Learn more About Daktronics!

We have been delivering innovative LED video, messaging, and scoring solutions for more than 50 years and have been “Great Place to Work” certified. We partner with clients to deliver integrated audio-visual solutions, backed by the industry’s most experienced and qualified service teams. From hometown retailers to major league stadiums to international shopping centers, let’s light the world one LED display at a time.   

As a Trainer Developer, you will play a critical role in designing, developing, and maintaining high-quality training courses and support resources that empower internal employees, external partners, and end-users to confidently install, configure, and maintain Daktronics products. These include displays, control systems, and other technologies. You will create structured and engaging learning experiences using instructional design principles, e-learning tools, and a variety of content formats, including interactive courses, videos, job aids, and knowledge base materials. You will also maintain and organize support pages, ensuring they are clear, up-to-date, and accessible to users. 

This role requires a strong understanding of instructional design principles, a passion for technology, and the ability to collaborate effectively with cross-functional teams. The training developer will create content for diverse audiences, including technical support teams, field service technicians, sales partners, and end-users. 

Why consider Daktronics for my Training Development career? 

• Exciting Work: Your work shapes the learning experiences of employees, partners, and customers globally. If you're passionate about education and technology, this position offers the opportunity to make a meaningful impact on Daktronics' training initiatives. 
• Technical Innovation: Leverage your expertise in instructional design principles and e-learning best practices to design engaging and effective training materials. 
• Growth Mindset: Daktronics embraces continuous improvement, providing opportunities for professional development and skill enhancement. 
• Collaborative Environment: Be part of a supportive team that values collaboration, diversity, and inclusion. 

Where will I be working? 

We have a preference for this individual to reside near our corporate headquarters in South Dakota. Much of the work for this position can be done from a home office, however, occasional travel will be required to the Brookings or Sioux Falls office for training-related activities. 

Who will I be working with? 

You will work closely with instructional designers, content developers, subject matter experts, and cross-functional teams to develop and enhance training programs. You will also work independently and as part of a team, providing clear instructions and support to ensure the success of training initiatives. 

What will the work look like for me? 

Instructional Design & Course Development: 

• Identify appropriate learning approaches based on user demographics, roles, and learning preferences. 
• Apply the ADDIE model to design and develop engaging training courses and support resources. 
• Create interactive e-learning modules, instructor-led training materials, job aids, and multimedia content. Including simulation, scenario-based, branching and other interactive course authoring methods.  
• Design comprehensive curriculum solutions that address diverse training needs for technical and non-technical audiences. 
• Ensure all training aligns with Daktronics’ technical, service, and customer workflow requirements. 
• Utilize AI-driven tools and methodologies to enhance training content development, automate workflows, and create adaptive learning experiences 

Support Page Management: 

• Develop, maintain, and organize support pages to ensure they are user-friendly, accurate, and accessible. 
• Regularly update support documentation based on product changes and user feedback. 
• Work with stakeholders to ensure support materials align with training courses and user needs. 

Training Coordination & LMS Utilization: 

• Use the Learning Center (LMS) to publish and track training courses. 
• Develop knowledge base articles and support documentation for on-the-job learning. 
• Evaluate training effectiveness and recommend improvements based on data and learner feedback. 
• Schedule and coordinate training sessions in collaboration with stakeholders. 
• Prepare training materials, such as guides, presentations, and instructional videos. 

Collaboration & Stakeholder Engagement: 

• Collaborate closely with instructional designers, subject matter experts, trainers, and product teams to gather content and insights for training development. 
• Work effectively with stakeholders to ensure alignment of training materials with organizational goals. 
• Solicit feedback and input from stakeholders throughout the instructional design process to ensure buy-in and relevance. 

Continuous Improvement & Quality Assurance: 

• Conduct needs assessments and analyze feedback to identify areas for instructional improvement. 
• Research and incorporate emerging instructional design methodologies and technologies to enhance learning outcomes. 
• Stay updated on industry trends to ensure training content remains effective and relevant. 

• Education: Bachelor’s degree in Instructional Design, Education, Communications, or a related field, or equivalent experience. 
• Experience & Willingness to Learn: Demonstrated experience in, or a strong eagerness to learn, designing and developing training courses and support materials. 
• Technical Skills: Proficiency with e-learning tools such as Articulate 360 (Rise, Storyline), video editing software, and LMS administration. 
• Organization: Exceptional time management, organizational, and multitasking skills. 
• Communication: Strong verbal and written communication skills, with the ability to convey complex concepts clearly. 
• Collaboration: Proven ability to work effectively with cross-functional teams and build positive working relationships. 
• Detail-Oriented: Strong organizational skills with the ability to manage multiple projects and deadlines. 

Preferred Qualifications: 

• Familiarity with Daktronics products, technical support, or field service operations. 
• Knowledge of SCORM and other e-learning standards. 
• Background in video production, animation, or graphic design for training content. 
• Experience troubleshooting system issues and resolving technical problems. 
• Fluent in English, written and verbal.
• Applicants must be 18 years of age or older. 
• Daktronics does not sponsor, renew, or extend immigration visas for this position. 

Join Daktronics as a Training Developer, where you can blend your passion for education, technology, and innovation to empower users and elevate their learning experiences! 

Daktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national origin, sex, age, disability, genetics, marital status, sexual orientation, gender identity, protected veteran status or citizenship status. If you would like more information on your EEO rights under the law, please click here.