Daktronics

Returning Candidate?

2017-2747

2017-2747

Title 
Account Service Manager Student
Location 
Brookings, South Dakota
Type 
Student Temporary
Shift 
Day

More information about this job

Responsibilities

 

Every day, in nearly 100 countries around the world, millions of people depend on Daktronics scoring and display systems for information and entertainment. Our displays provide vital travel information in airports and train stations and along highways. They advertise the price of gas, store specials, and more as you make your daily commute. They also enhance spectators’ experiences at sporting events of all kinds, from Little League to the major leagues.

 

Position located in Brookings, South Dakota. Candidates must be enrolled and registered as a fulltime student. Preferred candidate should be available to work 15-20 hours per week during the academic year and at least 20 hours per week during the summer.

 

  • SAR(Service Agreement Request) and SQR(Service Quote Request)– These two documents are part of the service agreement pricing request process.  Assisting the ASMs with completing these documents on daily basis will be a daily activity.
  • Salesforce –Reviewing and updating expected order dates for service agreements
  • Expiring Reports - Review and find service agreement opportunities
  • Seasonal Activities - NFL/MLB/Bowl Games/NCAA Tournaments
  • General clerical tasks including phone support accurate and timely data entry customer correspondence quote word processing projects spreadsheet entry copying and filing.
  • Work closely with coordinators to request pricing and send service agreement offers to customers.
  • Assist LES Account Managers in providing knowledge to the region regarding service processes procedures and sales.
  • Assist with organizing site recovery projects and proactive service.
  • Use good judgment and make effective decisions.
  • Interact with customers using effective written and verbal communication skills.
  • Professionally represent Daktronics while working with a variety of customer inquiries and concerns.
  • Become an integral part of the service team and become knowledgeable about customer service processes.
  • Consistently complete quality work in a timely manner. Inspect own work. Quickly learn new tasks. Accurately and consistently complete repetitive tasks.
  • Work effectively as a team member work with little supervision help with and where needed make suggestions for process improvement communicate effectively with team members be at work on time and maintain good attendance and follow company guidelines and policies.
  • Regular and reliable work attendance.

Qualifications

Academic Requirements –

  • The preferred candidate will be a fulltime student currently enrolled in accredited Bachelor’s degree program in Business or related fields.
  • The preferred candidate will be in their sophomore or junior year of school
  • Only strong academic performers will be considered
  • Must maintain an acceptable GPA
  • Unofficial transcripts or web transcripts must be submitted with application to be considered for this position.

Other Requirements –

  • Have good written and verbal communication skills.
  • Be self-motivated flexible and have good organizational skills.
  • Computer knowledge experience preferred especially Microsoft Office and SharePoint.
  • Office experience helpful.
  • Prefer Daktronics sales product or manufacturing experience.
  • Ability to manage time properly to meet deadlines.
  • Ability to work as a team player.
  • Valid drivers license and good driving record. Motor vehicle will be checked.
  • Background check may be conducted.
  • Daktronics does not sponsor, extend or renew immigration visas for this position.

Daktronics is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national origin, sex, age, disability, genetics, marital status, sexual orientation, gender identity, protected veteran status, or citizenship status. If you would like more information on your EEO rights under the law, please click here.

 

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